Refund policy

All products are made to order. Therefore, we do not accept returns or offer refunds for buyer's remorse, incorrect size selection, or change of mind.

However, if your item arrives damaged, defective, or incorrect, please contact us at tanda.pets2@gmail.com within 7 days of delivery and include photos of the issue. We will work with our fulfillment partner to provide a replacement or resolve the problem.

Please ensure that your shipping address and product selections are correct before placing your order.