Shipping policy

Processing Time

 

• Orders are processed within 2-5 business days before shipping.

Shipping Time

• Estimated delivery times vary by location:

• United States: 7-20 business days

• Other countries: 10-30 business days

• Delays may occur due to customs, weather, or courier issues.

Shipping Costs

• Shipping costs are calculated at checkout. Some products may qualify for free shipping.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• Tracking updates depend on the shipping carrier and may take a few days to appear.

Lost or Delayed Packages

• We are not responsible for shipping delays caused by couriers, customs, or other factors beyond our control.

• If your package is marked as delivered but you haven’t received it, please check with your local post office or neighbors before contacting us.

Wrong Address Disclaimer

• Please ensure your shipping address is correct before placing an order. We are not responsible for packages sent to the wrong address provided by the customer.

For any shipping-related inquiries, please contact us at tanda.pets2@gmail.com